Any person transacting a business of insurance who participates in the investigation, adjustment, negotiation, or settlement of a workers' compensation claim:
(1) may not require a claimant to travel unreasonably for medical care, rehabilitation services, or any other purpose;
(2) shall provide necessary claim forms, written instructions, and assistance that is reasonable so that any claimant not represented by an attorney is able to comply with the law and reasonable claims handling requirements;
(3) shall promptly make all payments or denials of payments as required by statute or regulation.
AUTHORITY: AS 21.06.090; AS 21.36.125; AS 21.36.350
